Frequently Asked Questions

Air it after wear. Dry clean pashmina and embroidered pieces. A soft wool can be hand-washed in cool water and dried flat, away from direct sun.

Yes. Standard delivery is available across India, with free shipping once the order crosses the amount shown at checkout.

Unworn pieces can be returned within 7 days. See the return policy for the full note.

We photograph in daylight, but wool takes colour differently on every screen. If you are choosing for a ceremony, write to us and we will describe the shade plainly.

Yes. Share the date, the number of stoles, and the colour story. We will tell you honestly if the loom can meet the date.

Choose a shawl or stole, add it to the bag, and check out. If you want help with a colour or a wedding edit, write to the studio.

Cash on delivery is available at checkout.

Orders are packed in Kullu and sent across India. Standard delivery is free once the order crosses the amount shown at checkout. Within Himachal Pradesh, allow 2–4 business days; metro cities 3–6; other locations 5–8. Hill addresses can take longer.

No. We ship across India.

Use Track Order with your order number and the email on the order. We also send a tracking note when a courier is assigned.