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Customer Support

Questions about a shawl, an order, or the app.

We are here to help

At Nandan Shawls, we want the shopping to stay simple. If you have a question about a piece, an order, or the mobile app, write or call the studio.

How we can help

  • Product information, availability, and price
  • Placing or managing an order
  • Cash on delivery and other payment questions
  • Shipping and delivery updates
  • Returns, exchanges, and refunds
  • Account registration and login
  • A problem in the Nandan Shawls app
  • A suggestion or other feedback

Get in touch

Email: hello@nandanshawls.com

Phone / WhatsApp: +91 98100 00000

Studio: Kullu, Himachal Pradesh, India

Website: https://nandanshawls.com

When you write about an order

Include the order number, the email or mobile number on the order, and a short description of the issue.

Do not send your password, a full card number, a CVV, or any other payment secret.

Reply time

We reply within two working days. A festive dispatch or a hill holiday can take longer.